FAQs

Why do I need a maintenance contract to service my air conditioner?

Maintenance contracts help us provide more efficiency to our regular customers. Customers who contract with T&H Mechanical for regular service benefit from our experience with their home and its air conditioning unit. We can identify and correct potential problems before they happen, proactively. Another benefit: we keep your air conditioner maintenance on the right schedule for its needs. So you don’t have to try to remember when you need service, we’ll remind you. Maintenance contracts include a thorough 18 point system check, full cleaning, coolant charge and important filter change. So your air conditioner unit is ready for the heat and humidity of summer, and works as it should when you need to use it.

What are some of advantages of having an air conditioning Service Contract?

You get more efficiency, and proactive maintenance of your air conditioning equipment. And, you don’t have to remember to schedule your maintenance; we do the scheduling for you. We are also proud that using service contracts has improved our own efficiency at T&H, so we can pass along that savings to our customers: our minimum service charge has been dropped to just $99 from $141, a $42 savings! Increased efficiency on our part means we can offer you billing increments as low as 30 minutes, instead of the hourly incremental billing so common in the heating and air conditioning service business. Maintenance contracts help you to avoid surprises (both in your bill and from your system), and gain efficiencies.

Why do I need maintenance in the springtime in New York or Connecticut? Here are 5 good reasons:

  1. Save energy
  2. Increased performance
  3. Peace of mind
  4. Healthy air
  5. Extend the life of your system

Do you service Rheem products?

We service and install Rheem Air Conditioners, Air Handlers, cooling coils, furnaces, heat pumps, and thermostats. We also service and install Commercial units.

Do you service Carrier products?

We service and install Carrier Air Conditioners, Air Handlers, cooling coils, furnaces, heat pumps, and thermostats. We also service and install Commercial units.

Do you service Infinity products?

Infinity is top of the line Carrier product.  Yes we do.

What is “Indoor Air Quality” or I.A.Q.?

The quality of the indoor air you breathe.

What can I do to improve my Indoor air quality?

Have your furnace and air conditioning systems regularly maintained at least twice a year. You can add components like high efficiency filtration systems & humidifiers.

What can You Do for Allergies and Asthma?

Allergies and asthma are two health problems that can be helped with clean indoor air. When airborne irritants are removed, allergy and asthma sufferers often find relief from their symptoms. Even healthy people who have never suffered from allergies can benefit from clean air. Dust, smoke and other particles float around in the air, causing your drapes and furniture to gather dust. By removing airborne dust particles, you reduce the amount of exposure your respiratory system has to allergens.

How to Know if your Indoor Air is Clean

Consider that the average home generates 40 pounds of dust for every 1500 square feet of space. It is simply impossible to remove enough of the material by hand to make your home’s air as clean and free of allergens as possible. No matter how much you clean, vacuum and dust…the air in your home could still contain dust and allergens. The right indoor air system can help!

What is a SEER rating and how does it impact my energy costs?

SEER stands for Seasonal Energy Efficiency Ratio. This ration is an indication of the performance efficiency of an air handling system.

Should I repair or just replace my old heating and cooling unit?

If the cost of energy and maintenance seems to be too high, it likely is. A new heating and cooling unit will be worry-free. You won’t have to consider whether the latest Band-Aid repair will get you through the next season. Just switching to a modern air conditioning unit with a SEER rating of 16 can save $50/year from the older models that typically have a rating of about 13 or less. If you schedule an appointment we can give you an assessment of just how old your unit is and how much energy savings you can gain by getting a modern high efficiency unit.

Why should I zone my house?

A zoning system is designed for the many ways you use your home. There may be unoccupied areas that do not need air conditioning. A zoned system allows you to divide your home into separate areas, giving you the comfort and control you’ve always desired.

Will frost, ice, dirt or debris keep my outdoor cooling system unit from operating effectively?

No. Outdoor HVAC units are specifically designed to deal with harsh weather conditions and debris buildup.

Why is it important to have regular maintenance on my home heating and air conditioning systems?

You wouldn’t buy a brand new car and expect to never have to put air in the tires or change the oil, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician. Routine maintenance and proactively identifying any parts or systems in need of repair helps your heating and air conditioning systems be there to perform at their best when you need them to.

How does an air conditioner work?

An air conditioner seems as if it cools your home’s air. But in reality, what it’s doing is removing heat from the indoor air and transferring it to the outdoor air. It’s extracting the heat from your home. How? By passing indoor air across a refrigerant coil in the indoor unit. Refrigerant lines then carry the heat to the outdoor unit, where it is released into the outside air. The cooling cycle continues until the indoor temperature reaches the thermostat setting you selected.

How can I confirm the model and serial numbers for my cooling system?

The model and serial numbers for your cooling system can be found on the nameplate or sticker, located near the service panel.